Safety
Safety Overview
The safety of the public influences every decision we make. We take a proactive approach by implementing safety measures before, during and after construction, including clear signage, traffic management and routine inspections.
Infrastructure Safety
In the event of an electric infrastructure problem, clear the area immediately and contact Xcel Energy’s emergency number: 800-895-1999. Call 911 in an emergency.
Staying Safe Around Construction Areas
We are committed to maintaining a safe working environment in your community. For your safety and the safety of our crews, remember these tips:
- Watch for construction crews and equipment
- Do not enter construction areas
- Obey signage and directions from crews
- Follow posted vehicle and pedestrian detours
- Reduce speeds while traveling
- Observe parking restrictions
- Remain flexible as work progresses and work areas change
Call Before You Dig
A common cause of utility line strikes results from improper or unauthorized digging near underground utilities. Prior to digging, call 811 or visit colorado811.org to have buried utility lines located and marked. This helps prevent dangerous conditions that result from damaging a buried line.
Be Aware of Scams
All Xcel Energy employees and most contractors who perform work for us carry company IDs. Ask to see a company ID if someone on your property claims to be working for Xcel Energy, regardless of the work being performed. If the person cannot show you an ID, ask them to leave and return only with proper identification.
Some contractors working on our behalf may not have Xcel Energy IDs. If you would like to verify that the contractor is authorized to work on our behalf, please call Customer Care at 800-895-4999 or visit xcelenergy.com/IdentifyingAuthorizedWorkers.
